Smart e-Form
for Telcos

A great customer experience increases customer conversions and improves customer retention. Differentiate yourself by transforming with Smart e-Form, offering a seamless experience for customers to sign and renew telco subscriptions at ease. Stand out above the rest by reshaping processes with Smart e-Form.

Reduce
Costs

Digitalization simplifies retail stores’ layout, reducing the number of steps customers have to take to perform a transaction, making in-store experience much more straightforward.

Automate
Processes

Digitize processes from customers’ first step into the store to the completion of a transaction, not forgetting the backend processes involved in a transaction.

Boost Customer
Satisfaction

Now that the processes are digitized and automated, the customer journey is shortened, and the Customer Service Officers get more time for interaction and engagement.

Greater
Convenience

Customers can now skip the queue and perform self-service transactions with their smart devices anytime. Additionally, they can be informed of any updates instantly.

Increase
Productivity

With lesser manual work involved in handling paper or static application forms, employees can process more transactions daily, improving operational efficiency.

Happier
Employees

Automation allows employees to get more time to work on other business tasks and make better decisions, leading to increased happiness level and job satisfaction.

Dynamic e-Form

Many forms are involved in a customer’s lifecycle, from the signing of a new subscription to the renewal of contracts. Smart e-Form offers the flexibility of switching to other forms with ease.

  • No longer have to scroll through empty sections of the form.
Dynamic e-Form for telecommunications industry

Form Validation

Validate customer’s input to ensure all necessary information are filled for a successful application. A well-designed form with foolproof validation helps to improve customer experience too.

  • Different types of validations from missing fields to inaccurate input.
Validate electronic form input with Smart e-Form

Rich Input Components

Our Smart e-Form has a wide range of input components (OCR, Barcode, Voice, Camera, e-Signature, and more) for capturing all critical information from your customers.

  • Proof-of-transaction with multimedia inputs such as voice recording and photo captured.
Rich input components of Smart e-Form

Keep Up to Speed

Keep up with smart technologies to stay ahead of the game with Smart e-Form. Win the hearts of customers with innovation, quality, and convenience.

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Get Started with Smart e-Form

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Paperless office with the usage of Smart e-Form

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