{"id":34737,"date":"2020-10-28T15:48:58","date_gmt":"2020-10-28T07:48:58","guid":{"rendered":"https:\/\/www.forcs.com\/en\/?post_type=avada_portfolio&#038;p=34737"},"modified":"2023-08-01T14:18:38","modified_gmt":"2023-08-01T06:18:38","slug":"sk-telecom","status":"publish","type":"avada_portfolio","link":"https:\/\/www.forcs.com\/en\/case-studies\/sk-telecom\/","title":{"rendered":"SK Telecom"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 2rem 0px 1rem 0px;\"><div class=\"fusion-text fusion-text-1\"><div class=\"col-maxWidth\">\n<h1 class=\"h1 mb30\">Backend Integrated Management System for SK Telecom<\/h1>\n<p>SK Telecom, which holds almost half the market share, is the largest mobile operator in Korea. The company is a pioneer in mobile network technology, commercializing the 5G network on December 1, 2018, and announcing its first 5G smartphone subscribers on April 3, 2019. With the world&#8217;s leading 5G technology, SK Telecom aims to usher in the Age of Hyper-Innovation by transforming how people work, live, and play. In addition to its substantial presence in mobile services, the company is also creating unprecedented value in diverse markets such as media, security, and commerce.<\/p>\n<\/div>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:50% !important;margin-top : 25px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 2rem !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 1rem !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:center;\"><style>.fusion-imageframe.imageframe-1{ margin-top : 0px;margin-bottom : 0px;}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"max-width:350px;\"><img width=\"556\" height=\"401\" alt=\"Hyundai KEFICO\" src=\"https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/10\/Sk-Telecom-official-image-no-background-20.jpg\" class=\"img-responsive wp-image-34738\" srcset=\"https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/10\/Sk-Telecom-official-image-no-background-20-200x144.jpg 200w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/10\/Sk-Telecom-official-image-no-background-20-400x288.jpg 400w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/10\/Sk-Telecom-official-image-no-background-20.jpg 556w\" sizes=\"(max-width: 768px) 100vw, (max-width: 640px) 100vw, 556px\" \/><\/span><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:50% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container ic-arrow-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column ic-arr fusion-animated\" data-animationType=\"fadeInRight\" data-animationDuration=\"0.9\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:1;margin-top:4rem;margin-bottom:4rem;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#e7e6e6;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><h2 class=\"h2\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-bullseye fas fusion-text-flow\"><\/i>Challenges<\/h2>\n<p>SK Telecom had to adapt to the changing distribution network towards a paperless environment, which resulted in several challenges. To address these challenges, they established a mobile electronic form system and converted a physical (paper) image-centric system to an electronic form system to simplify form usage. Additionally, they integrated form-related tasks with their legacy system and established a unified life cycle management system for all SKT electronic forms to ensure efficient management.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.9\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:1;margin-top:4rem;margin-bottom:4rem;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#e7e6e6;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-3\"><h2 class=\"h2\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-magic fas fusion-text-flow\"><\/i>How We Helped<\/h2>\n<p>To help SK Telecom overcome their challenges, we converted their paper-based forms to electronic formats using our OZ e-Form. Our system provided various electronic and issuance forms (110 and 10 types, respectively), allowing for better customization and coordination between staff and customers. We also unified their distributed form-related tasks and integrated them into a single system, the Backend Integration Management System, which supported sales and expanded the SWING system for their telecommunication devices. Furthermore, we implemented a unified form management system that improved the efficiency of electronic form management.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;flex-grow:1;margin-bottom:4rem;width:100%;\"><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 0px;margin-top : 0;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container ic-bgArrow-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #f2f8fa;background-image:linear-gradient(180deg, #eff6fd 0%,#f3f9fc 100%);background-position: center top;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"ic-bgArrow\">\n<i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-caret-down fas circle-yes fusion-text-flow\" style=\"background-color:rgba(255,255,255,0); color: #ffffff; font-size: 60px; line-height: 60px;\"><\/i>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-4{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-4 > .fusion-column-wrapper {padding-top : 0 !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0 !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.9\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-4\"><h2 class=\"h2\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-university fas fusion-text-flow\"><\/i>Result<\/h2>\n<p>SK Telecom benefited greatly from our solution, which streamlined its contract process and made it more convenient through simplified form signatures. By converting physical forms to digital, we were able to eliminate the problem of lost contracts and reduce printing costs. Our enhanced personal information security measures also increased customer satisfaction and service quality. In addition, the easy-to-use interface of our system allowed customers to digitize their signatures and submit forms more efficiently. This, along with the shortened sales cycle resulting from transforming physical documents to digital, enabled quicker closing of deals.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-5{width:100% !important;margin-top : 4rem;margin-bottom : 4.5rem;}.fusion-builder-column-5 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-4{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/03\/why-forcs-bg-1024x585.jpg&quot;);background-position: center bottom;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-5\"><h3 class=\"h3\" style=\"text-align: center; font-size: 2em !important; color: #ffffff;\">Get Started with Smart e-Form<\/h3>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:right;\"><style>.fusion-button.button-1{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:26px 26px 26px 26px;background:rgba(255,255,255,0);}.fusion-button.button-1 .fusion-button-text,.fusion-button.button-1 i,.fusion-button.button-1:hover .fusion-button-text,.fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text,.fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text,.fusion-button.button-1:active i{color:#ffffff;}.fusion-button.button-1:hover,.fusion-button.button-1:active,.fusion-button.button-1:focus{border-color:#017395;border-width:1px 1px 1px 1px;background:#017395;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-1 fusion-button-span-yes btn\" target=\"_self\" href=\"\/en\/get-a-free-trial\/\"><span class=\"fusion-button-text\">Get a Free Trial<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-nested-column-0{width:50% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-nested-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-nested-column-0{width:100% !important;order : 0;}.fusion-builder-nested-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-0{width:100% !important;order : 0;}.fusion-builder-nested-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:left;\"><style>.fusion-button.button-2{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:26px 26px 26px 26px;background:rgba(255,255,255,0);}.fusion-button.button-2 .fusion-button-text,.fusion-button.button-2 i,.fusion-button.button-2:hover .fusion-button-text,.fusion-button.button-2:hover i,.fusion-button.button-2:focus .fusion-button-text,.fusion-button.button-2:focus i,.fusion-button.button-2:active .fusion-button-text,.fusion-button.button-2:active i{color:#ffffff;}.fusion-button.button-2:hover,.fusion-button.button-2:active,.fusion-button.button-2:focus{border-color:#017395;border-width:1px 1px 1px 1px;background:#017395;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-2 fusion-button-span-yes btn\" target=\"_self\" href=\"\/en\/get-a-demo\/\"><span class=\"fusion-button-text\">Get a Demo<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-nested-column-1{width:50% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-nested-column-1{width:100% !important;order : 0;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-1{width:100% !important;order : 0;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-6{width:100% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-column-6 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 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