{"id":30772,"date":"2020-06-18T17:12:35","date_gmt":"2020-06-18T09:12:35","guid":{"rendered":"https:\/\/www.forcs.com\/en\/?p=30772"},"modified":"2023-07-20T16:55:47","modified_gmt":"2023-07-20T08:55:47","slug":"going-contactless-in-the-light-of-covid-19","status":"publish","type":"post","link":"https:\/\/www.forcs.com\/en\/going-contactless-in-the-light-of-covid-19\/","title":{"rendered":"Going Contactless in the Light of COVID-19"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><h1 class=\"h1\" style=\"text-align: center; margin-bottom: 0.8rem;\">Going Contactless in the Light of COVID-19<\/h1>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 3.5rem;padding-right : 0px;padding-bottom : 0px;margin-bottom : 4.5rem;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><p><span class=\"fusion-dropcap dropcap\">T<\/span>he current pandemic situation across the world is known to many by the back of their hands. There is no doubt that major cities at this stage, some at lockdown and while others are slowly reopening up their economies, are launching digital initiatives and driving contactless transactions. According to Forbes, the usage of traffic across mobile and fixed networks has seen a sharp increase from 30% to 50%. This data shows that people will have to leverage on telecommunications to adapt to the new normal of living, working, and shopping online.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:75% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.56%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.56%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div style=\"text-align:center;\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-zoomin\"><img width=\"1319\" height=\"800\" alt=\"Contactless smart devices\" src=\"https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re.jpg\" class=\"img-responsive wp-image-31861\" srcset=\"https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re-200x121.jpg 200w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re-400x243.jpg 400w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re-600x364.jpg 600w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re-800x485.jpg 800w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re-1200x728.jpg 1200w, https:\/\/www.forcs.com\/en\/wp-content\/uploads\/2020\/06\/shutterstock_1673968429_re.jpg 1319w\" sizes=\"(max-width: 768px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:25% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 7.68%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 7.68%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><p>In our business, the number of searches for smart forms, e-Forms, and e-Signatures surged since the onset of the coronavirus outbreak. More companies are switching to online channels, using electronic forms to communicate with their customers, getting approval, and continuing business transactions. Our customers in the banking and insurance space are now maximizing the solutions to its maximum advantage, which allows them to continue serving their customers efficiently without having to meet them face-to-face.<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><p>Recent research by Accenture pointed out COVID-19 would permanently change the future of consumer behavior. The retail and food and beverage industries are hit the most, forcing owners to revamp their business models to stay in business. Contactless food deliveries and online shopping have become the new norm for many. Across industries, companies are adapting to incorporating cloud systems and digital solutions quickly to respond to changing consumer behavior. Banks are introducing new ways to maintain and strengthen their relationships with their customers by combining the human touch with digital solutions and servicing customers from a socially secure distance.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:100% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#ecefef;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-5\"><p>Recent research by Accenture pointed out COVID-19 would permanently change the future of consumer behavior. The retail and food and beverage industries are hit the most, forcing owners to revamp their business models to stay in business. Contactless food deliveries and online shopping have become the new norm for many. Across industries, companies are adapting to incorporating cloud systems and digital solutions quickly to respond to changing consumer behavior. Banks are introducing new ways to maintain and strengthen their relationships with their customers by combining the human touch with digital solutions and servicing customers from a socially secure distance.<\/p>\n<\/div><div class=\"fusion-text fusion-text-6\"><p>Government across all nations plays the most crucial role in supporting businesses and their people. Many of them have come up with financial assistance packages to respond to the economic impact. They are calling companies to build up their digital infrastructure to transform digitally fully.<\/p>\n<\/div><div class=\"fusion-text fusion-text-7\"><p>A search on Google Trends shows an upward trend of people searching for digital transformation and contactless solutions. As data and trends reflect the ongoing shift in consumer behavior, businesses that are still relying on brick-and-mortar concepts and paper processes are stressed in adopting digital solutions to survive during this period of economic uncertainty.<\/p>\n<\/div><div class=\"fusion-text fusion-text-8\"><p>Even before this pandemic, the development of a form filling technology using voice was underway in our product roadmap. This new feature uses Artificial Intelligent technology to extract relevant data from a natural conversation to fill out electronic forms. Made available across devices such as tablets, smartphones, and desktop, we<span id=\"spanHghltcdec\"> aim<\/span>\u00a0to take contactless form filling to the next level for both businesses and people.<\/p>\n<\/div><div class=\"fusion-text fusion-text-9\"><p>Besides growing within our organization, we are also committed to making the world a more beautiful place by improving people&#8217;s lives. Yearly, we <span id=\"spanHghlte188\">donate<\/span> 1% of our profit to charity and initiate campaigns such as tree planting and delivering briquettes to the poor and homeless during winter. Following the coronavirus outbreak, Mikyung Park, CEO of FORCS, also the Chairman of the Korea Women&#8217;s Venture Association (KOVMA), participated in the Flower Relay Campaign (an initiative by KOVMA) to support flower farmers and small business owners who are experiencing a difficult time.<\/p>\n<\/div><div class=\"fusion-text fusion-text-10\"><p>Companies we worked with have seen an increase in their business potential after the adoption of the Smart e-Form. At large, we see many opportunities for companies worldwide to accelerate digital transformation, bringing even greater convenience to how people live, work, and shop; now, the contactless way and without losing the human touch.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-4{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-4 > .fusion-column-wrapper {padding-top : 0 !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:768px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":37801,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FORCS | Blog | Going Contactless in the light of COVID-19<\/title>\n<meta name=\"description\" content=\"We are committed to doing all we can to keep people and businesses safe. 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Currently, our operations span across Asia and Europe with offices in Korea (HQ), Belgium, Japan, and Singapore.","sameAs":["https:\/\/www.forcs.com","https:\/\/www.facebook.com\/forcsoz\/","https:\/\/www.instagram.com\/forcs_official\/?hl=en","https:\/\/www.linkedin.com\/company\/forcs","https:\/\/twitter.com\/forcs_oz","https:\/\/www.youtube.com\/channel\/UCA2gPJlAnePe-ZXlXCMaW-g"],"url":"https:\/\/www.forcs.com\/en\/author\/forcsmarketing\/"}]}},"_links":{"self":[{"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/posts\/30772"}],"collection":[{"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/comments?post=30772"}],"version-history":[{"count":1,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/posts\/30772\/revisions"}],"predecessor-version":[{"id":37856,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/posts\/30772\/revisions\/37856"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/media\/37801"}],"wp:attachment":[{"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/media?parent=30772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/categories?post=30772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.forcs.com\/en\/wp-json\/wp\/v2\/tags?post=30772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}