The digital banking systems of global financial institutions have evolved and expanded, with South Korean institutions leading the way in equipping customers with efficient and effortless digital banking services across various channels. The COVID-19 pandemic has resulted in a decline in physical bank visits, leading to a surge in non-face-to-face transactions, such as mobile banking. Many banks are now streamlining their physical branches and prioritizing digital financial services. Moreover, with a considerable rise in internet-only bank subscribers, traditional banks focus on providing mobile platforms that offer customers access to a broad range of financial data beyond basic banking activities.<\/p>\n<\/div><\/div>