How We Helped
We have collaborated with BNK Busan Bank pertaining to this project to improve on their current branch system to a “Paperless Branch System”. We have incorporated a ‘face-to-face’ distribution channel, where the customer and bank teller still see each other physically.
This is where the beauty lies in our OZ e-Form. At the teller station, the customer fills in the e-Form through the touch monitor implemented using an electronic pen. The bank teller is able to assist the customer through the viewer in the monitor when necessary.
Hence, once the customer has submitted the document, this transaction is processed through the teller’s computer and is able to review all the information.