After implementing electronic document management for sales reporting, our client Hakuyosha achieved significant results. They could save on hundreds of paper receipts daily, resulting in substantial cost savings. The elimination of unnecessary document management also saved time and increased operational efficiency. In addition, with accurate sales tracking, the client was able to improve their refund procedures and enhance customer satisfaction in both their directly operated and franchised branches. The success of this system has led to plans to expand it to other areas of their business, including facility and process management. Our client’s adoption of OZ e-Form has resulted in substantial cost savings, increased efficiency, and improved customer satisfaction.