Previously, NH Investment and Securities faced problems such as conducting business processes at a slower pace, due to the usage, separation and consolidation of paper documents. It was too cumbersome and time consuming for bank tellers. There was also a constant need to check backend systems for accuracy ofdocuments that were submitted. Thus, this wastes additional manpower and it was not very productive to conduct such tasks. Hence, there was a demand for a better security system to prevent omission and forgery of documents.