The dynamic feature of the Customer Onboarding e-Form covers various scenarios where the questions and format of form change dynamically according to customer input. The display for gender-based and choice-based questions change instantly based on user selection. For example, male vs female, and smoker vs. non-smoker. Customers no longer have to scroll through unnecessary pages of forms, hence shortening the customer journey, impacting KYC (Know Your Customer).
About the Author: FORCS
Established in 1995, FORCS is recognized as the market leader of Enterprise e-Form and Reporting solutions in Korea. Over 4,000 happy customers have experienced increased revenue and productivity after implementing our Smart e-Form. Currently, our operations span across Asia and Europe with offices in Korea (HQ), Belgium, Japan, and Singapore.
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