The dynamic feature of the Customer Onboarding e-Form covers various scenarios where the questions and format of form change dynamically according to customer input. The display for gender-based and choice-based questions change instantly based on user selection. For example, male vs female, and smoker vs. non-smoker. Customers no longer have to scroll through unnecessary pages of forms, hence shortening the customer journey, impacting KYC (Know Your Customer).
Leave A Comment