FAQs Archive - Page 2 of 3 - FORCS | Best-in-class Enterprise e-Form Provider

Q: What is the difference between Quicklink e-Form and OZ e-Form?

Quicklink e-Form is a solution created with OZ e-Form. It is most suitable for businesses that require customers to fill and sign electronic forms online.

Q: How does the Customer Onboarding e-Form complement KYC?

The dynamic feature of the Customer Onboarding e-Form covers various scenarios where the questions and format of form change dynamically according to customer input. The display for gender-based and choice-based questions change instantly based on user selection. For example, male vs female, and smoker vs. non-smoker. Customers no longer have to scroll through unnecessary pages of forms, hence shortening the customer journey, impacting KYC (Know Your Customer).

Q: What is the difference between your Customer Onboarding e-Form and other onboarding solutions?

FORCS Customer Onboarding e-Form accelerates the process of data gathering when onboarding customers. It streamlines and automates onboarding processes.

Q: How can I create the Customer Onboarding e-Form?

You will need to share the requirements of your customer onboarding, and we will create the forms and system with a professional service fee incurred.

Q: What is the difference between Customer Onboarding e-Form and OZ e-Form?

The Customer Onboarding e-Form is a solution created with OZ e-Form. It is most suitable for businesses where onboarding customers is part of their business processes.

Q: Do you provide the hardware for Paperless Branch e-Form?

Yes, we provide the tablet monitor for you to set up with your devices. Contact us to find out more.

Q: How long will it take to implement the Paperless Branch e-Form?

It depends on the number of forms, transactions, users, and the complexity and requirements of your project - the average duration range from half-a-year to one-year.

Q: Can Paperless Branch e-Form be integrated with core banking systems?

Yes, FORCS electronic form can be saved as different formats, including XML, which can be imported to existing banking systems.

Q: What is the difference between Paperless Branch e-Form and OZ e-Form?

The Paperless Branch e-Form is a solution created with OZ e-Form. It is most suitable for the finance industry where bankers or insurance agents have to meet customers face-to-face.

Q: What is the difference between OZ e-Form and PDF Form?

PDF form is image-based, whereas OZ e-Form is saved in XML format, proving faster performance and lighter file size.